Welcome to Queenora Jewels. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit or interact with our website, we may collect the following information:
Personal Information
When you place an order, create an account, contact us, or subscribe to our updates, we may collect:
- Full Name
- Email Address
- Phone Number
- Billing and Shipping Address
- Order and Transaction Details
- Account Information
Automatically Collected Information
We may also collect certain information automatically when you use our website, including:
- IP Address
- Browser and Device Information
- Pages Visited
- Website Usage Data
- Cookies and Similar Technologies
This information helps us improve our website, services, and overall shopping experience.
2. How We Use Your Information
Queenora Jewels may use your information to:
- Process and deliver your orders
- Manage your account
- Provide customer support
- Send order confirmations and shipping updates
- Process payments securely
- Improve our products, website, and services
- Communicate promotional offers or updates, where permitted
- Prevent fraudulent transactions and maintain website security
- Comply with applicable legal requirements
We only use your information when necessary for providing our services and improving your experience with Queenora Jewels.
3. Payments
Payments made through our website are processed through secure third-party payment service providers.
Queenora Jewels does not store your complete credit card, debit card, or other sensitive payment information on our servers.
Payment providers may collect and process your information according to their own privacy policies and terms.
4. Sharing Your Information
We may share necessary information with trusted third-party service providers to operate our business and provide our services, including:
- Payment Gateway Providers
- Shipping and Delivery Partners
- Website and Hosting Providers
- Analytics and Marketing Service Providers
- Customer Support Services
These third parties will only receive information necessary to perform their respective services.
We do not sell or rent your personal information to third parties.
5. Cookies
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies may help us:
- Remember your preferences
- Keep items in your shopping cart
- Understand website traffic and usage
- Improve website functionality
- Deliver a more personalized experience
You can choose to disable cookies through your browser settings. However, some features of our website may not function properly if cookies are disabled.
6. Marketing Communications
With your consent or where otherwise permitted, we may send you updates regarding:
- New jewellery collections
- Special offers
- Discounts and promotions
- Brand updates
You may unsubscribe from promotional communications at any time by following the unsubscribe instructions provided in our emails or by contacting us.
7. Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.
However, no method of transmitting or storing information over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
8. Third-Party Links
Our website may contain links to third-party websites or services.
Please note that Queenora Jewels is not responsible for the privacy practices, content, or policies of external websites. We encourage you to review the privacy policies of any third-party website you visit.
9. Your Rights
Depending on applicable laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of certain personal information
- Withdraw consent for certain data processing activities
- Opt out of promotional communications
To request assistance regarding your personal information, please contact us using the details provided below.
10. Children’s Privacy
Queenora Jewels does not knowingly collect personal information from children without appropriate authorization.
If you believe that a child has provided personal information through our website, please contact us, and we will take appropriate steps to address the matter.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.
Any updates will be posted on this page, along with the revised Last Updated : 23 Aug 2026.
We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Queenora Jewels
📧 Email: Queenorasupport@gmail.com
🌐 Website: www.queenorajewels.com